Refund Policy

A return or exchange request can be made within 30 days after an item is delivered. We accept both defective and non-defective returns as well as exchanges, including requests prompted by a change of mind, personal preference, or choosing incorrectly.

Condition and evidence

The item must be new and unused, in its original state, with the original package, labels, and supplied accessories. Damaged, faulty, wrong, incomplete, or materially misdescribed merchandise may also be submitted for review. Include the order number, checkout email address, and explanation; for damage, a defect, an incorrect item, or missing parts, send photos or video of the item and packaging.

Authorization comes first

Do not send goods back before approval to return them. Our return method is mail, using the return label included in the package at no cost. We charge no restocking fee. An exchange is subject to the stock available when arranged.

Refund processing

After the refund is approved, processing takes no more than 10 days and payment is returned through the original payment method. Your bank or payment service may need extra time to display it.